SBG Global is licensed in United Kingdom and Costa Rica; and member of the Costarican Gaming Association. Having been established for over 10 years and with over 250,000 customers, SBG Global is an industry leader with numerous awards. Their customer service is excellent and their Live Chat actually works with response times of 10 seconds or less.

One account number with SBG Global allows customers to access the call center, their "click & bet" offshore sportsbook, virtual casino and online horse wagering. SBG Global currently employs over 600 English speaking phone representatives. SBG utilise one of the most sophisticated telecommunications system in the industry. Currently SBG has four on-site land based satellite stations with more than 600 incoming toll-free phone lines and a triple redundancy network for the Internet. All Calls are recorded for quality and fair play. This technology has allowed SBG Global to maintain their "Never a Busy Signal" policy. SBG is the only offshore wagering company to offer its clients digital fiber optic telephone service and thereby ensuring maximum clarity and minimal transmission lag.

25% sign up bonus on all initial deposits. This bonus will automatically be given to all clients opening an account. The only real drawbacks in our view are that charges are made on most deposit methods and that the sportsbook is primarily catering towards the North American market.

SBG Global cover over 70 thoroughbred & harness tracks across North America (a full list of all tracks is available on their informative website). They accept wagers paying full-track odds on WIN, PLACE and SHOW. The minimum online bet is $10 on win. SBG Global also cover the most popular sports including:

The minimum Phone bet is $10. However, for Horse wagers, the minimum is $10 [or a combination of $10]. For their Online Sportsbook, the minimum is $10/$11 and their Online Horse Wagering System, the minimum is $1.

It is possible to have Parlay bets and cross sports multiple bets. So if you fancy Manchester United to win but also Washington Redskins to win the Super Bowl, you can do a double Parlay bet and up to 10 events on a single bet (10 bet parlay).

Teaser

When Betting on 1st Half or Halftime Lines, Teasers are not allowed. In a Special Teaser you can choose between 2, 3, or 4 Teams. Each selection in a Teaser receives extra points. You must lay 11/10 minimum on all Teasers, TIES PUSH. A Minimum of $11 will be required on all Teasers when wagering through the Internet and the Call Center. Please see website on how points are distributed.

Freephone Score
SBG Global, "The World's Largest and Most Respected Sportsbook, Online Casino & Poker Room", is proud to present the offshore industry's first and only, live, no ad, scorephone. At SBG Global, all active customers can call our free score phone at 1-866-SCORE-11(1-866-726-7311) and get whatever score they want and only what they want without listening to a metric ton of propaganda.

SBG Global run various promotions from time to time. It is best to look at their website to find out what special promotions they run in a particular month.

10% Weekday Rebate
Only SBG Global offers 10% on any losses you may incur at their online casino from Monday through Friday. This is not available to SBG's Sportsbook.

$250,000.00 Madness of March Contest
All SBG Global active customers are entitled to one free entry to this valuable contest. Check additional documentation at the time of the contest for more details.

The $250,000.00 Turkey Bowl Contest
It is held annually (NFL week 12) at SBG Global. All SBG Global active customers are entitled to one free entry to this valuable contest.

SBG Global has no regular loyalty programme although they do run special promotions from time to time like their up to a 50% Bonus on your Pre-season football online betting deposit! Their Bonus Program is very similar to how Vegas Casinos "comp" their important customers. Your Bonus will be determined by such factors as length of time you have been an SBG Global client, number of deposits and withdrawals made throughout the year, average size of wagers and other factors that our "comp system" uses to determine a customer's bonus. You have to call 1-888-238-3279 to determine the exact amount of your bonus or contact customer service via the Live Chat facility.

Easy to use software and everything is done via the website so no need to download any software. The only problem we found was that the website is messy and difficult to find the sporting event you are interested in. When checking the Live Lines, the time it takes to open the web page is quite long.

DEPOSIT OPTIONS:
Cash Deposits (via Money Transfer Control Number), VISA, Mastercard, Diners Club (only via phone), ACH, NETeller, Cashier's Checks, Internet Cash Card, Firepay

6% convenience fee for every credit card deposit made into your wagering account. 5% fee on all NETeller deposits and 3% charge on all FirePay deposits!

CASH OUT OPTIONS:
NETeller, Cash Withdrawal, Bank Draft, Internet Cash Card

The customer must cover all transaction fees on cash withdrawals. On Bank Draft withdrawals, there is a $35 fee for amounts lower than $500.

SBG Global offer 24/7 customer support. From North America call 1-888-238-3279. Toll free 24/7 freephone numbers from 30 other countries. Most non-North American countries are covered by 00-800-7240-7240.

There is a message facility where you can send your query, complaint or whatever via a web form. Then, you can track the progress/status of your query online using the "ticket number" you received when you sent the original query.

There is a 24/7 Live Chat facility which works extremely well and managed by friendly and helpful staff. In our tests, we never had to wait longer than 10 seconds before we got assistance.

Naturally, there is also dedicated e-mail support.