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CASINO REVIEW - GOLDEN PALACE CASINO

Golden Palace Casino was established in 1997 and has attained a good reputation for fair gaming and prompt payouts. A lot can be gained from how they treat their customers, and their customer support is excellent with friendly, knowledgeable and helpful staff 24/7. Its gaming licence is issued by the Kahnawake Gaming Commission which is one of the most trusted online regulators.

Good variety of games with all the usual favourite tables games such as roulette, craps and sic bo, and over 30 slot games of all varieties. Golden Palace Casino has one of the highest average payout percentages in the industry with 98.6%.

There are more than 30 slot games of all varieties, and the payout percentages are amongst the highest in the industry.

We recommend to all new players to make an initial deposit of $25 to $100 using NETeller, myCitadel, or FirePay and get 300% matching sign up bonus! Please note that special bonus rules apply. For other methods, there is a 200% initial sign-up bonus up to $200.

GOLDEN PALACE CASINO - FEATURES
POSITIVE FEATURES NEGATIVE FEATURES
  • Very high integrity and security
  • Well established since 1997
  • Excellent software
  • Wide choice of games
  • Great loyalty programme
  • Very good toll free 24-hour telephone support
  • Live Chat from Lobby
  • 200% initial sign up bonus
  • To withdraw you need to provide certain personal documents (e.g. driver licence, utility bill and if you used Credit Card - photo copies of front and back)
  • Fairly slow payouts unless you have a NETeller or Firepay account (which is almost instant)
  • Average payout percentages not listed on website
  • Maximum of $4000 per week
GOLDEN PALACE CASINO - CASINO GAMES
  • Baccarat
  • Craps
  • Roulette
  • Black Jack
  • Pai Gow Poker
  • Caribbean Poker (progressive jackpot)
  • Poker Three
  • Let It Ride
  • Sic Bo
  • Keno Slots (15 games)
  • Caribbean Poker
  • Pai Gow Poker
  • Slots (17 regular slot machines)
  • Video Slots (15 games incl. many progressives)
  • Video Poker (12 games)
GOLDEN PALACE CASINO - PAYOUT PERCENTAGES
NOT AVAILABLE.
GOLDEN PALACE CASINO - INTERFACE AND SOFTWARE

Golden Palace uses the BMM-audited PlayTech software, which is one of the best in this business, and the odds are better than Las Vegas. The graphics are excellent. One really cool feature is the live dealer for Baccarat, Black Jack, Roulette and Sic Bo. Then you know that the hands dealt are fair. (See below for the Live Black jack dealer.)

GOLDEN PALACE CASINO - DEPOSIT & WITHDRAWAL OPTIONS

DEPOSIT OPTIONS:
Citadel, myCitadel, Credit Card, NETeller, FirePay, Money Transfer, Bank Wire, eWalletXpress

CASH OUT OPTIONS:
myCitadel, Firepay, NETeller, Wire Transfer, Bank Draft.

GOLDEN PALACE CASINO - SUPPORT
LIVE Customer Service Representatives are available by phone 24 hours a day, seven days a week! You can also get LIVE help through the chat feature in our casino software. Phone service has been good when we have tried it. The wait was brief if any and very friendly, courteous although they were unable to assist us with one query.
GOLDEN PALACE CASINO - LOYALTY PROGRAMME

There is a loyalty bonus point scheme in place. You earn 1 Comp Point for every $10 bet in any game. Your Comp Points can be converted to REAL money and be added to your play balance at any time - 100 Points = $1. This is a lot better than most.

There are other promotions such as a SURPRISE BONUS! Several times per week, a surprise bonus is paid out to a few selected players. You have to be playing to be eligible.

Plenty of other promotions running from time to time such as cashback on losses, redeposit bonuses as well as bonus prizes to the highest credit losers.

GOLDEN PALACE CASINO - MEMBER COMMENTS
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